FAQ

TALK FUSION GENERAL

WHAT IS TALK FUSION’S VIDEO MARKETING PLATFORM?

The Talk Fusion Video Marketing Platform includes Video Email, Video Newsletters, Sign-up Forms, Live Meetings, and Video Chat. Cost-effective and easy to use, our Video Marketing Platform helps businesses, charities, and people across the globe get real results when they connect with clients, customers, vendors, friends, family and more.

ARE DISCOUNTS AVAILABLE?

Yes, you can save 10% by prepaying for the entire year.

IS TALK FUSION’S VIDEO PLATFORM COMPATIBLE WITH ALL OPERATING SYSTEMS?

Yes. Our cutting-edge products run on both PC and Mac operating systems. Additionally, our products’ video features can be viewed by users on any internet-capable device, and Video Emails can also be created on iPhone, iPad and Android devices using our mobile app.

SYSTEM REQUIREMENTS

Operating System: Windows Vista or higher, or Mac OSX or higher

Processor: Pentium i3+‚ (2ghz or higher) or AMD (1.8ghz or higher)

Memory: 2 GB of RAM

Browser: Firefox, Chrome, Safari, Internet Explorer 10 or higher

Internet Connection: Broadband is highly recommended (DSL, Cable modem, T1, etc.)

Media Player: Adobe Flash Player

WHAT IS THE RECOMMENDED BANDWIDTH FOR TALK FUSION’S VIDEO PLATFORM?

Talk Fusion’s Video Marketing Platform was designed for use with a broadband connection for full-motion video and audio streaming; optimum bandwidth is 1080 kbps. Talk Fusion’s Video Marketing Platform will automatically stream your videos at the maximum speed that your Internet connection can support.

CAN I IMPORT MY EMAIL CONTACTS INTO THE TALK FUSION ADDRESS BOOK?

Yes, your contacts can easily be integrated with just a few clicks.

DO I HAVE TO CHANGE MY EMAIL ADDRESS TO SEND VIDEO EMAIL OR VIDEO NEWSLETTERS?

No, you can use your current email address.

Talk Fusion VIDEO PLATFORM FEATURES

DOES VIDEO CHAT REQUIRE ANY SPECIAL PLUG-INS OR UPDATES?

No sign-ups or accounts are required to use Talk Fusion Video Chat. There are free mobile apps available for people who want to chat using iPhone or Android smartphones.

With ground-breaking WebRTC technology (real-time communications), you can communicate anytime with anyone in the world with a web browser and a camera, whether on cell phone, tablet, or computer.

Please note: Video Chat provides the best results when used with Firefox and Chrome browsers.

HOW MANY PEOPLE CAN JOIN A LIVE MEETINGS BROADCAST?

Up to 500 attendees can join a live broadcast.

DOES THE PERSON WHO RECEIVES A VIDEO EMAIL/VIDEO NEWSLETTER NEED ANY SPECIAL SOFTWARE TO PLAY THE VIDEO?

No special software is required. A hyperlink is sent to the recipient via email. The recipient simply clicks on the hyperlink and the video message plays automatically.

ARE VIDEO EMAIL AND VIDEO NEWSLETTERS COMPATIBLE WITH MY CELLPHONE?

Talk Fusion Video Emails and Video Newsletters can be viewed on most mobile devices currently available as well as tablets with internet connection and a browser.

CAN VIDEO EMAILS BE CREATED ON MY MOBILE DEVICE?

With our mobile app, Video Emails can easily be created on your iPhone, iPad or Android device.

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